Fraud & PhishingAwareness
Important notice regarding fraudulent schemes targeting clients and members of the public. Please read this information carefully to protect yourself from scams.
Important Notice
Burj Finance has become aware of an increase in fraudulent schemes targeting investors, clients, and members of the public. In these schemes, bad actors may use our name, brand, staff names, and official-looking materials to impersonate Burj Finance in order to deceive individuals into transferring funds, divulging sensitive personal information, or accepting fictitious offers.
Burj Finance does not endorse or have any connection to these activities. This notice is issued to alert current and prospective clients to these unlawful practices. We urge anyone who receives suspicious communications purportedly from Burj Finance to exercise caution and verify authenticity through our official channels before taking any action.
Official Communication Channels
Burj Finance communicates exclusively through the following official channels:
Website
burj.com.au
All official emails end in @burj.com.au
Phone
1300 326 186
Important: Any website, email domain, or telephone number that does not match the above should be treated with extreme caution. Burj Finance does not conduct business, solicit investments, or communicate with clients through personal email accounts (e.g., Gmail, Yahoo, Hotmail), encrypted messaging applications (e.g., WhatsApp, Telegram, Signal), or unofficial social media profiles.
Common Fraudulent Schemes
Be aware of these common tactics used by scammers impersonating finance professionals.
1. Impersonation and Brand Spoofing
Fraudsters may create fake websites, social media profiles, and email addresses designed to closely resemble Burj Finance's official presence. They may use our logo, staff names, and marketing materials without authorization. These communications may appear highly convincing, including fake finance approvals, fabricated rates, or counterfeit correspondence.
2. Fraudulent Finance Offers
Individuals may be contacted by parties falsely claiming to be Burj Finance representatives and offered unsolicited finance approvals, including promises of guaranteed approval regardless of credit history, unusually low rates, or requests for upfront fees before finance processing. Legitimate mortgage brokers, including Burj Finance, do not guarantee finance approvals or request fees before services are rendered.
3. Phishing, Smishing, and Vishing
Phishing emails, text messages (smishing), and fraudulent phone calls (vishing) may purport to come from Burj Finance and ask you to verify account details, click on malicious links, open attachments, or call back fraudulent numbers. These communications are designed to capture personal data or install malware on your device.
4. Advance Fee Fraud
Scammers may claim you have been pre-approved for a finance and request upfront payment for processing fees, insurance, taxes, or other charges before funds can be released. Burj Finance never requires advance payments or fees to be paid directly to individuals or third-party accounts.
5. Identity Theft Schemes
Bad actors may request copies of your identification documents, payslips, bank statements, or other sensitive information under the guise of finance processing. This information can then be used for identity theft or to fraudulently apply for credit in your name.
What Burj Finance Will Never Do
As a matter of firm policy, Burj Finance will never:
Contact you unsolicited to offer finance approvals or request personal financial information.
Request upfront payment of any kind before providing our services.
Ask you to transfer funds to a personal bank account or third-party account.
Guarantee finance approval regardless of your financial circumstances.
Request that you act immediately or under time pressure to secure a finance offer.
Conduct business exclusively through WhatsApp, Telegram, or similar platforms.
Request sensitive personal information through unsecured or unverified channels.
Ask for payment to release, process, or expedite your finance application.
Warning Signs of Fraud
Be alert to the following red flags:
Email addresses that differ from @burj.com.au (e.g., @burj-finance.com, @burjloans.net, or free email providers)
Websites that mimic the look of our official site but use different domain names
Unsolicited offers promising guaranteed loan approvals or unusually low rates
Requests for personal information or financial credentials early in the process
Communications that create urgency or pressure you to act quickly
Grammar or spelling inconsistencies in communications claiming to be from Burj Finance
Requests to communicate exclusively through encrypted messaging apps
Finance offers made without proper verification of your financial situation
If You Suspect Fraudulent Activity
If you believe you have received a fraudulent communication or have been targeted by a scam:
Do not respond, transfer funds, or provide any personal or financial information.
Preserve all records of suspicious communication, including emails, screenshots, phone numbers, and any documents received.
Contact Burj Finance directly using the verified contact information on our official website to report the incident and confirm whether the communication is legitimate.
Report the incident to the relevant authorities. In Australia, you can report to Scamwatch (scamwatch.gov.au) or the Australian Cyber Security Centre (cyber.gov.au).
If funds have been transferred, contact your financial institution immediately to attempt to halt or reverse the transaction.
Consider placing a credit ban on your file with credit reporting agencies if you have shared personal identification documents.
Contact Us
To verify the legitimacy of any communication or to report suspected fraud, please contact us through our official channels. Do not rely on contact information provided in a communication you believe may be fraudulent.
Disclaimer: Any fraudulent activities, such as those described in this notice or otherwise, are conducted by unauthorized third parties and are in no way affiliated with or endorsed by Burj Finance. Burj Finance cannot accept responsibility for losses resulting from fraudulent activity carried out by third parties outside of our control. This notice is provided for informational purposes only and does not constitute legal or financial advice.